Instagram Direct for Teams by Callbell — Support your customers on Instagram together with your team

Hello ????! Carlo from Callbell here ????

After a long wait, today we are launching our integration with Instagram Direct! ????

From now our customers can integrate their Instagram page in a few clicks and collaboratively manage Instagram Direct chats with their customers ????

For those who still don’t know us, Callbell is a platform designed for collaboration that allows sales and customer support teams to communicate with their customers through the main instant messaging apps such as WhatsApp Business, Facebook Messenger and Telegram ????

After a little more than two years of work, today, thanks to the integration with Instagram Direct, we complete the picture of what was our initial vision: a platform where to centralize the chats of the main instant messaging channels ????️

The integration is now available to all our 150 000 users, to our 1000+ clients and all new accounts and for pages that have between 1000 and 100000 followers.

Before integrating your Instagram page, don’t forget to check out the mandatory requirements you will be able to find in this guide:

We can’t wait to find out what you think!

– Carlo Morandi




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